We all know Santa Claus exists. It’s a fact. Santa’s ability to deliver on time, every time, never fails to astound. The world’s largest manufacturer and distributor of presents to good girls and boys across the globe, he has a complex and altogether unusual supply chain. With a team of elves working 365 days of the year, he has just a small window to deliver the goods in 24 hours on Christmas Eve, with the aid of a magic sleigh and his eight reindeer fuelled by carrots.
However, did you know that it takes more than magic to ensure his operations run at an optimal level? By using cloud ERP software from Cofficient, Santa has all the tools and visibility to guarantee that the world’s (nice) children receive their presents on Christmas morning.
For Santa, this is the time of year he must rely on his business management systems. The need to satisfy and meet the children’s demands means that Santa must maximise productivity so that he reaches the optimum amount of Christmas Spirit (remember this helps the sleigh fly) for delivering gifts on time.
Managing Customer Demands Electronically
Today, children are more demanding than ever before. Wish lists can include everything from the latest Xbox game, robotic puppies, Fingerlings, through to iPads and mobiles. By typing in his customer requests (letters to Santa and wish lists) into his cloud ERP software, Santa ensures that his elves know exactly what to produce.
The software and support from Cofficient will give Santa a clear view of how his work is progressing and how efficient his elves are operating. This kind of visibility will allow Santa to properly allocate his resources to ensure all projects are completed by December 24.
Let’s face it: elves are only human (wait a minute???). Either way, they are going to make mistakes. By associating work with employees, any defective product can be traced back to find the root cause. Less time diagnosing the problem mitigates the cost of rework and ensures problem areas are quickly rectified.
Santa’s inventory levels are unparalleled. If presents are not properly labelled and placed in his warehouse he may not even get out of the door on Christmas Eve. To maintain this, Santa will create barcodes for all of his stock, amalgamating an entire household’s presents on the sleigh to streamline the delivery process.
With Cofficient, Santa could easily structure his operations to ensure that Christmas Eve goes off without a hitch, giving him the confidence to meet customer demand and ensure millions of children wake up on Christmas morning to a stocking full of presents.