I ♥ My NetSuite Dashboard Happy Valentine's Day! As you are all exchanging roses and cards, telling each other how much they are loved, I wanted to pay homage to... read more →
CRM Fail When bad things happen to good people There's nothing more clichéd than the bad double glazing salesman cold call. Not that I've anything against double glazing sales... read more →
Now, I know there is nothing more clichéd than the double glazing salesman cold call, but the following is based on a true story. My parents were recently cold called... read more →
Just 6 months after being fined £750k by Ofgem for price differentiation, Scottish Power are in the firing line again….this time for poor customer service. Three areas which Ofgem found... read more →
