netsuite crm

NetSuite CRM

Grow Your Company in the Cloud with NetSuite CRM

NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers.  NetSuite CRM provides a seamless flow of information across the entire customer lifecycle – from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support.

In addition to offering traditional CRM capabilities such as Sales Force Automation, customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities.

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NetSuite CRM

Today’s successful companies are agile and responsive to their customer’s needs.
Where possible, they’ve replaced manual processes with automated ones, so they can respond quickly.

NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customisation, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.
NetSuite CRM+ can also integrate with your existing ERP investments.

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  • Sales Forecasting – gain accurate forecasts with real-time sales data, complete visibility into opportunities, and a rich set of forecasting tools
  • Customer Portal – give your customers a highly personalised, interactive service on the Web. Your customers will be able to receive answers to their questions, complete transactions, submit support issues and query your knowledge base, boosting customer satisfaction as well as retention
  • Campaign Management – create and track highly targeted marketing campaigns based on demographics, purchase trends, response patterns and support histories. Maximise ROI with the ability to track results in real time
  • Web to Lead Forms – capture leads directly from your website and populate your CRM automatically in real-time
  • PRM – boot collaboration between you and your partners by having full control over every element of the partner-focused sales and marketing process
  • Drive business anytime, anywhere on any mobile device
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