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SAP CRM Module

Expertly manage your marketing, sales, and service processes – and drive customer engagement – with SAP Business ByDesign

The SAP CRM module from the SAP Business ByDesign suite allows users to focus on important tasks with ease and efficiency. The collaboration window provides quick access to frequently used functions and Microsoft Office applications. One-click access to a variety of reports and everyday tasks fosters efficiency and enhanced productivity. Role-specific widgets provide quick access to email, calendars, task lists, data, and maps.

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Learn about the newest SAP CRM features within SAP Business ByDesign.

SAP CRM takes a wholly customer centric view of your business systems, allowing you to provide a fantastic customer experience, while linking up the front and back end of your business. Seamless integration with other SAP modules means your SAP CRM will communicate (in real-time) with any other necessary applications, which means you have total visibility over your business operations.

Watch this short video for an overview of financial management within SAP Business ByDesign

Features and Benefits of SAP Business ByDesign CRM

The CRM module in SAP Business ByDesign ERP solution offers the following features and benefits to help manufacturing and distribution businesses manage marketing, sales, and service.

  • Use personalised customer information for more-effective campaigns, lead generation and qualification, and sales team handovers
  • ¬†Gain complete sales force automation and improve account management, from contact interactions to invoicing
  • Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction
Learn more about SAP CRM