Are you getting all of the support you need for NetSuite?

We sincerely hope that NetSuite is meeting all of your expectations and satisfying your process automation needs across your business.

If you would like to enhance your use of NetSuite and improve the support your team needs in running the solution, then we look forward to hearing from you.

Why Cofficient?

We have been implementing and supporting our NetSuite customers for over 10 years, and whilst we have never lost a supported client, several new clients have moved to Cofficient.

When we implement NetSuite, and support through ‘Go-Live’, we provide a flexible on-going support service to clients, to help them get the most from their investment, configure any new requirements, manage upgrades, and keep them appraised of any new features that may be of interest, through pre-release.

Companies that have implemented with NetSuite Direct, or Partners focused more on new business than customer success, often call us to see what we can do to help them achieve their objectives, and provide an external support service that meets there requirements and frees up their staff to run their business.

Cofficient is first and foremost a services business.  We benefit from selling software solutions in the short-term, but it is the ongoing success of the solution, and the customer service that we provide, which is of real value – year on year.  That is why we are happy to help NetSuite customers when the results they are getting to not meet with expectations.

Our services include Flexible Support, Implementation Services, and Development services.

  • Support gives you access to people who have been implementing and supporting  NetSuite for over 15 years. There are few things we don’t know and workarounds and quick fixes that have saved customers a lot of time.
  • We work with you, transferring skills to your team as suits your business – we are happy to run everything for you or simply give advice when you need it.
  • NetSuite’s online help facilities will make you self-sufficient, but because we have already been there from many different angles – we give you quick answers.

It starts with a straight-forward test on your NetSuite implementation.  It is a free service – if you would like us to act on the findings of the test, we will recommend a level of service that will meet your needs.  If it is a one-off fix, or the beginning of a long-term business relationship, we want to help.

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What does NetSuite do for you? (please check all applicable)
CRMFinancePurchase to PayOrder to CashInventory ManagementWorks Orders & AssemblyFixed AssetsProject ManagementJob Costinge-CommerceGroup consolidated accounting