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CreditUnity |credit control software |erp


More customers pay on time with Credit Unity!

Collect more revenue and reduce bad debt risk. 

Imagine if money appeared in your company bank account every time an invoice was issued. The reality is that customers forget, are busy and some just find excuses not to pay.

CreditUnity is automated credit control software, which is fully integrated with the NetSuite finance module. CreditUnity recognises outstanding invoices and due payments already in the financial system. It then follows a customisable credit process from polite reminders, prior to payment, to escalating seriousness after the due date.  

From automated process to credit intelligence, case management and re-payment facilities. CreditUnity has everything you need to ensure your business gets paid on time and reduces the risk of bad debt. Now your credit team can concentrate on the important things!  Click on the icon images below to find out more about the innovative features of CreditUnity.

Key Features

Automated Reminders

Automated Credit Process – from polite reminders prior to due date to escalating levels of payment demand after.  Once created then the process runs fully automatically and recognises when payments have been made, avoiding awkward and unnecessary communications in error. 

Customisable Process

Customisable Credit Control Process  – Timing, minimum debt amount, and the number of stages in the process,  and even the communications themselves can all be configured entirely to meet the needs of your business.

E-mail Templates

E-mail Templates – You can have as many e-mail templates as your business deems necessary. Different templates can be associated with different circumstances and are personalised to the payment contact details maintained within the system. 

Credit Control Reports

Credit Reporting – Whether you run KPI’s as a dashboard or want to query bad debt reports in real time the NetSuite system is the best in the business for providing actionable intelligence when you need it.

ID Persistent Late Payers

Identify Persistent Late Payers  – Identify, flag and action those customers who are regularly late payers. Put in place alerts to relevant company functions and co-ordinate policy to deal with these customers. 

Cumulative interest Calculation

Calculating Cumulative Interest – For some late payers charging interest is a  good incentive to get focus on payment. In the UK a company can legally charge up to 8% over the Bank of England base rate.  CreditUnity tracks and calculates the cumulative interest and can add this to a late payment invoice.  

Discount Options



Discount Options – Sometimes it is useful to offer the carrot as well as the stick. Various discount plans can be created and used as an incentive for immediate payment. This can be run as an internal policy, for example aged debt over a specified, which is then automated as part of the process.

Case Management

Case Management – Keep a record of all customer interactions. Case management can keep contracts as well as details recorded by staff and a record of e-mail communications with customers and other contacts within that company.


Escalation – With sensitive or important customers it may be necessary to create an escalation path to enable senior people in your company to talk to senior people in the debtor company, prior to taking action.

Other Options

Finance Integration

Finance ERP Module – Keep your finance team in the picture. CreditUnity integrates seamlessly with NetSuite’s finance module to provide real time update data for financial reports, management accounts and reporting essential to running your business. This module is required before CreditUnity can be used. 

Service Asset Tracking
Service AssetUnity ERP Module – When assets are used as part of the service for customers, the debt risk can take on a whole new dimension. Service AssetUnity provides a software solution to maximise business service asset returns and get more from them!
Manage, maintain and control customer assets, where ever they may be.
Shipping Integration
CRMUnity ERP Module –Unify customer information across your business and stay on the right side of the new data protection laws. CRMUnity provides one single source of data keeping your data clean and compliant. With features such as automated forms, customer tracking, auto unsubscribe and duplicate data cleanse, CRMUnity ensures your business has the correct customer consent and an accurate data source that filters to everyone in your business, instantly.