Behind the scenes of every company are groups of people turning a vital cog to keep a business moving. From marketing and sales to customer service and finance, there is a whole host of regular admin that you need to do.
Each department’s duties call for a platform of technology to help streamline the daily jobs they must get through. From scheduling emails and nurturing leads to monitoring cash-flow, some businesses have more systems in place than they do staff.
While each of these separate software’s might solve some needs, they in themselves create other, more pressing issues. With blocked data and poor communication, many business have become a victim of the trials and tribulations caused by disparate systems.
Here we have shared some of the pains and problems caused by running multiple systems. Find out how a single platform could be the answer to all of your business prayers (and sanity!).
Consistency Is Key
Running multiple systems comes with numerous forms of maintenance and ways of working. Each method has its quirks and challenges that affects not only the flow of communication, but also the ability to retrieve data. While each department may know the tricks behind the workings of their system, those insights don’t always translate site wide leading to wasted time and duplicated work as each team translates the data into their language.
Having one platform streamlines data into one consistent format, reducing the confusion for those extracting the data and also for those who need to understand it. This means every team are singing from the same hymn sheet.
With each department working from separate entities, not only is data separated across a business but this also separates the teams who are working within. Segregated systems encourage closed doors and broken communication. By working separately, there is no understanding as to what each team are working on and when information does get shared, it’s sometimes just a little too late.
A single system helps businesses to break through those watertight doors and allows information to flow freely across each point of the company. This open-access encourages teams to work together as one united front. This joining of forces opens up the line of communication meaning all team members know what’s going on across the business and when. This increases their opportunity to react, retract and strike while the iron is hot. Don’t lose an opportunity again as a result of the silent treatment.
With each team working from separate systems, data can be out of date in different departments. This restricted access not only prevents the information from flowing across the business but also puts pressure on each department’s workload.
It’s more than likely every member within your team is already juggling a busy workload. With the hours in the day already slipping away, each department can’t afford to spend hours hunting for information. Jumping across multiple platforms to extract data or waiting around for another department to send it forward, increases not only frustrations but also the chance of missed opportunity.
One single system means your whole team can be granted full VIP access, to data across the business. By not leaving your fellow team members on the sideline, you can unite your workload to not only work together but save one another time.
Your business could be working as hard as can be, but that doesn’t always mean everything is coming up roses. By keeping systems separate, there is no clear way to combine data for a clear snapshot of the business. How can you measure the success of your hard work if you can’t track the data?
Disparate systems only tell half the story. Stepping behind the scenes of a business is the only way to gain an insight into the real bigger picture. Similar to every good book, it’s what happens in the middle chapters that lead to a happily ever after. Running one single platform allows data to be extracted and combined from each step of the journey.
Creating real-time dashboards and reports your systems can monitor daily, highlighting areas of success and concern, meaning you have the opportunity to act ahead of time.
If any of these pains sound familiar to you? Then get in touch and find out how an integrated solution could be the saviour of your business processes.