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productivity

Boost Employee Productivity With Ongoing Learning

A system, no matter how robust, is only as powerful as the person using it.  Efficient usage stems from comprehensive learning, empowering your staff to feel comfortable whilst boosting productivity.

This also applies to learning a business system.  No matter how robust your ERP or CRM system is, ensuring your team have the necessary knowledge makes all the difference in how your software package performs for your business.

Onboarding your team with a new system and ensuring successful implementation is a daunting and sometimes challenging task.  The challenge of using a new system or further training your team with the current system provides barriers and hurdles that can impede proficiency and business productivity.

 

The Challenges When Educating Users on a New System

  1. Lack of Expert In-House Resources
    At most organisations, the IT team or tech support is stretched to the limit (if they even have a dedicated team).  Very few companies are in a position to allocate someone to training employees on a single system; this commonly results in fractured learning by other members of staff when someone new joins.

    Businesses should provide in-depth learning and skill training to administrators and users, not only during the implementation of new software but also on an ongoing basis.  This helps ensure the system is functioning at its highest potential and maximising its value to provide better ROI.

  2. Staff Being Left Behind
    Most businesses are operating at a fast pace, and as a result, training a new system to new staff, or updating the knowledge of a current system, typically doesn’t rise to the top of the to-do-list.

    Without multiple ongoing learning opportunities, some team members will be left behind and can struggle to catch up.  Members left behind then begin relying on other team members to help them use the software solution, taking up more of their time.

The Solution is Regular Expert Training

Who better to train your staff with the product than the people who originally developed it for you?

Our resources section offers guides, how-tos and regular blogs to help develop your ERP or CRM system knowledge.  Allow your team to learn at their leisure and control their learning with our guides or the courses Cofficient can refer you to.

Alongside our guides, how-tos and blogs, Cofficient can provide expert product support and training directly to your staff.  Regular training sessions allow your team to ask questions and receive live answers.  Sometimes, a response from a real person is all it takes to make something happen quickly!  We can provide various learning options to accommodate different styles, leaving no user feeling overwhelmed and lost.

Engagement and enthusiasm are essential, so empower users to learn at their own pace where possible.

 

Does Regular Training Help?

Keeping teachings, knowledge, and sills fresh in your teams’ minds, or providing them with the opportunity to upscale their knowledge, is more likely to be desirable for their growth.

Having the option and taking control empowers your staff and gives them the confidence to keep using and exploring the software solutions.  Studies show that confident staff are more likely to be productive.  Confident staff will be more comfortable trying to solve problems independently than waiting before becoming bored and procrastinating.

If you’d like your workforce to be more productive and feel confident in their skills of their ERP or CRM software, then learn more about our training options here.