Automate. Not Auto-Bots!
There is no greater morale killer than getting people to do work which computers could easily do for them.
I like to think of myself as being a creative person. In a previous role, the company owner once told me, that the value I bring to business is in fleshing out an idea thought up on the back of a fag packet and turning it into a bone fide commercial product. A computer couldn’t do that. A computer can’t sell, or build relationships, or generate ideas for new products.
I love doing stuff like that. It makes me feel valuable.
Undoubtedly it is one of the most valuable things a person can do for their organisation. When I feel like I am of worth, I perform better. When I perform better, I am of more worth. It is a virtuous circle.
What Makes a Good Employee?
If you ask employers what kind of attributes they would look for in employees the kinds of things which come up over and over are:
- Positive Attitude
- Self Motivation
- Problem Solving
- Good Work Ethic
Isn’t it baffling that, after recruiting for these attributes, employers then go about systematically extinguishing them, by forcing star employees to spend time on turgid and time consuming data collection tasks. Why get a human being involved in doing something which could be automated? To my mind, there is no clearer way to say, “I don’t value you” than that. People are not auto-bots.
Losing Your Key Staff
If your employees are spending too much time analysing why the business is 4% down, guess what they’re not doing…. they’re not innovating, problem solving or coming up with creative new ways of working. And when that stops happening, guess what else stops happening? Motivation, confidence, positivity….
Once your key employee is in Turgid Town you’re unlikely to get the best out them …. or even keep them at all.
4% Is Important But…
…why get your key staff to spend time analysing the gaps in your business, when your software could do it for you? Why not just present the staff with all the data and let them get on with the job of coming up with creative solutions? After all, the question shouldn’t really be “Why?” it should be “What are we going to do about it?”
The latest, best in breed software even operates live so you won’t have to analyse lagging measurements. Your team of star employees will be able to watch the decline “live” and make all their creative decisions to minimise the impact or prevent the loss before it even gets to the point of becoming an issue in the first place. Rather than waiting until the month end then working out retrospectively what should have been done, they can respond immediately before it becomes a crisis. Which is what you hired them to do in the first place.
Written by Emma Stewart – Sales and Marketing Director at Cofficient
We provision really smart software to really smart people. To talk to someone about how software can give your team a morale boost please just get in touch