6 Cool NetSuite Features
Anyone who sells software for a living will tell you that it isn’t always the core functionality which appeals to potential buyers.
We often tell customers that there is no “utopia” of software; instead focus on finding something which is 80% right. To carry on the Pareto theme, often it is only 20% of the software’s functionality which really seals the deal…the cool little added extras. Here are 6 cool NetSuite features which you (probably) didn’t know about.
- You can email directly from NetSuite. There is a built in email engine which allows you to send bulk mail, marketing HTML and direct mail to any email address. This stores all the email interactions against the customer record and tracks correspondence back and forth (which allows you to avoid cut and paste). The emails are still received and replied via Outlook – but simultaneously tracking in NetSuite. A real time saver.
- It integrates seamlessly with Outlook. If you don’t fancy using the email engine you can just use the Outlook plug in. When you create a new email in Outlook, the integration will search NetSuite for that unique email address then create suggestions in a panel to the right hand side for you to agree (or otherwise) to copy across. It’s as simple as ticking a box. This works for calendar events, tasks and attachments as well as the email content.
- You can see customer profitability. Without a doubt, this is the single biggest game changer for most people who are moving onto an integrated system. Using one unified system, allows you accurately measure things like cost of sale/manufacture, against value of sale. Accurately recording details (service time, employee cost, raw materials used etc) and measuring against the financial output of that sale allows you to see where your real profitability lies. It’s not always the where you expect! You can even create a portlet on your dashboard showing you the top 5-20 customers by profitability.
- It’s not bandwidth hungry. This is one of the main concerns for those cynical about Software as a Service. Since the software is delivered via the internet, you will need a reliable connection with sufficient bandwidth to cope – about 5Mbps for every 20 or so people using NetSuite concurrently. But, you are essentially only pushing and pulling a screen shot up and down from the cloud. It can even be done successfully by simply tethering to your mobile phone. Cofficient have completed several successful demonstrations tethering to our mobile phones, in buildings with a hostile internet connection.
- It has a really neat Multi-company Subsidiary Navigator which I believe is unique to the NetSuite solution. If you run several companies using NetSuite One World, the CEO will be able to review all the companies as a single consolidated unit, or as separate entities. Clicking on one company unit, or HQ, on your dashboard will automatically reconfigure and give you a consolidated financial view point or otherwise. It renders the information quickly and in real time. Extremely powerful stuff!
- There is an entire community of Suite App Developers. NetSuite is designed to be flexible and configurable. In fact, people are positively encouraged to build out from the system as much as they wish. NetSuite freely share their APIs so that integrations and customisations are easy to achieve. From Amazon and Magento integrators to label printing and shipping integrations, Suite App Developers have already built much of what you might need. Go to Suiteapps.com to see the art of possibility.
If these features sound like something your business would benefit from, please Get in Touch.
Written by Emma Stewart – Sales and Marketing Director at Cofficient
Cofficient provision really smart business software to forward thinking companies.